This is all about Karena and Russell Hill who have been a strong partnership for over 15 years. They believe that to be successful takes focus and dedication in three areas:
– Knowledge of the business you’ve chosen has to be second to none
– Exceptional Customer Service levels must be a priority
– You have to love the business you’re in and the people in it with you!
And you must have a sense of humour too, of course…
Founder - MOT Group Ltd
Karena is the founder of The MOT Consultants Ltd and also manages the team that supports your team!
She has many years under her belt as a qualified MOT Manager: and too many industry qualifications and awards to mention! And she uses her extensive industry knowledge to ensure you have everything you need to make your DVSA visit go without a hitch. You’ll probably even start to look forward to them. (Karena does!)
Karena is the absolute company authority and expert on all MOT training matters: and handles all aspects of MOT training: from organising courses and annual CPD, to site compliance visits.
Karena has a fondness for KitKats – but is happy to share them with you. So make sure you double-check the post for chocolate smelling lumpy envelopes.
Head Of Training & Development @ The MOT Group Ltd
Russell is Head of Training and Development for The MOT Group. But has recently been ‘coerced’ into joining the CMC team too!
He’s been involved in training since 1994, and as a qualified MOT Manager, Russell can draw on his classroom experience and one-to-one coaching to support your business.
Over the last 25 years, Russell has also been actively involved with NVQ’s, Apprenticeships and many driver improvement related courses.
Russell has a penchant for KitKats too, and is self-appointed KitKat Quality Control Manager, (strictly in his own time, of course).
MOT Manager and Veteran Support
Whilst carrying out his role as a qualified MOT Manager (who scored 100% on his IMI exam – not that he mentioned it)! Darren is also the go to for the techy stuff. The proud Armed Forces Veteran (Light Infantry and Royal Green Jackets) soldier, Darren is heading up the commitment we made to the Armed Forces Covenant and will support veterans and service leavers who join The MOT Group.
Meet our Dobbet...
Head of mischief, Humour and smiles!
Dobbet is the often funny character of both MOT Consultants and Development Training!
Creadted by Darren a couple of years ago, appearing in the majority of our images and other media outlets. Adding a touch our sense of humour to what can be heavy going content that is our industry!
All work and no play leads to…nowhere!
So, aside from working incredibly hard to deliver great service to you, and make your days as stress-free as possible, Karena and Russell do still find time to escape to their favourite hideaway in Cornwall as often as they can.
Whilst Darren is a keen road cyclist you’ll see him out on his ‘push’ bike around home town Barnard Castle wearing his lycra which often includes a SSAFA -The Armed Forces Charity jersey!