veterans- Armed Forces Covenant

Helping the Automotive Industry Businesses fulfil their Commitment to the Armed Forces Covenant

with a discounted service!

What is the Armed Forces Covenant (AFC)?

The AFC is a pledge to acknowledge and understand that those who serve or who have served in the armed forces, and their families, should be treated with fairness and respect in the communities, economy and society they serve with their lives.

The Covenant supports serving personnel, service leavers, veterans, and their families and is fulfilled by the different groups that have committed to making a difference.

“To those who proudly protect our nation, who do so with honour, courage, and commitment, the Armed Forces Covenant is the nation’s commitment to you.”

This is our Commitment

Section 1: Principles of The Armed Forces Covenant

 1.1     We The MOT Training and Compliance Group will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:

no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen

  • in some circumstances special treatment may be appropriate especially for the injured or bereaved.


Section 2: Demonstrating our Commitment

2.1          We recognise the value serving personnel, reservists, veterans and military families bring to our business and to our country. We will seek to uphold the principles of the Armed Forces Covenant, by:


  • Promoting the Armed Forces: promoting the fact that we are an Armed Forces-friendly organisation, to our staff, customers, suppliers, contractors and wider public.
  • Veterans: supporting the employment of veterans, recognising military skills and qualifications in our recruitment and selection process; working with the Career Transition Partnership (CTP) to support the employment of Service leavers;
  • Service Spouses & Partners: supporting the employment of Service spouses and partners;  partnering with the Forces Families Jobs Forum; and providing flexibility in granting leave for Service spouses and partners before, during and after a partner’s deployment.
  • Reserves: supporting our employees who are members of the Reserve Forces; granting additional paid/unpaid leave for annual Reserve Forces training; supporting any mobilisations and deployment; actively encouraging members of staff to become Reservists;
  • Cadet Organisations: supporting our employees who are volunteer leaders in military cadet organisations, granting additional leave to attend annual training camps and courses; actively encouraging members of staff to become volunteer leaders in cadet organisations; supporting local military cadet units; recognising the benefits of employing cadets/ex-cadets within the workforce.
  • National Events: supporting Armed Forces Day, Reserves Day, the Poppy Appeal Day and Remembrance activities;
  • Armed Forces Charities: supporting Armed Forces charities with fundraising and supporting staff who volunteer to assist;
  • Commercial Support: offering a discount to members of the Armed Forces community;

2.2          We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.

Why signing the Covenant matters

By signing the Covenant, we agree to support our reservist and veteran employees.

In turn, we benefit from the wide range of specific and transferable skills developed throughout their military careers. Being a ‘forces friendly’ company, we are flexible to the unique situations of the wider armed forces community. We aim to uphold fair treatment to all involved, including the spouses and cadet force adult volunteers.

What is The MOT Group's Covenant Partnership Programme?

We extend an open invitation to all those who are in the involved with the ​MOT process and have signed ​The Armed Forces Covenant (AFC), as we have,  to work with us to fulfil their commitments to service leavers, veterans, and their families.

Our partners will recieve ten percent savings across our range of MOT products and services.

10% Armed Forces Discount

Some not so obvious benefits to partnering with us are: Service leavers attending our courses are supported in their transition by fellow veterans

 Your employees can choose to attend courses alongside fellow veterans (and have some banter in a familiar environment)

 We can inspire each other to go a little bit further to support those who serve(d)

Our courses are open to service leavers by contacting us or via the Career Transition Partnership – Veterans can contact us ​direct for more information.

 Army Veteran Darren Finley is heading up the programme and is on hand to support and guide those who wish to partner with us.

The AEC Programme

We are renowned for the quality of not only our Compliance visits and advice but also the standard of training too . We have written and designed a course for armed service leavers and veterans building on the skills learned in the forces, enabling them to forge a new career supporting MOT Stations in the UK.
The support gained through training with fellow veterans will make a complex subject seem easier.

MOT Manager and AEC Training.

Classroom based sessions can be facilitated either at your location or ours at Kings Langley. Either is an ideal opportunity for veterans to meet up from different geographical areas of your company.

The MOT Tester Programme

We are renowned for the quality of tester training, and many testers choose to attend our annual training and assessment throughout their career.
The support gained through training with fellow veterans will make a complex subject seem easier.

MOT Annual Tester Training and Assessment

Our online training package facilitates the annual training and assessment necessary for testers to retain an MOT tester licence.
Classroom based sessions can be facilitated either at your location or ours at Kings Langley. Either is an ideal opportunity for veterans to meet up from different geographical areas of your company.

The MOT Manager Programme?

We train would be to manage an MOT Centre – not just to pass a test.

Those who choose to continue to AEC training programme after qualifying as an MOT Centre Manager and choose to work with The MOT Group will also work with our partners. So even if your company hasn’t yet signed the AFC, you will still be supporting service leavers, veterans, and their families.

Reserve Forces Training & Mobilisation Policy

 Reserve Forces Training & Mobilisation Policy


The MOT Training & Compliance Group (The MOT Group)  employ staff who are members of the Reserve Forces and they recognise the valuable contribution that Reservists make to the UK Armed Forces, their communities and the civilian workplace.

 1. Purpose and Scope


The Company has pledged its support for members of, or those wishing to join the Reserve Forces and acknowledges the training undertaken by Reservists that enables them to develop skills and abilities that are of benefit to both the individual and their employer. This policy intends to define our obligations towards all employees who are members of the Reserve Forces. The accompanying document Line Manager and Reservist Guidance is a practical guide to help manage and support these employees.

 The Company will not disadvantage those Reservists who notify the Company of their Reserve status or those Reservists who are made known to the Company directly by the Ministry of Defence (MoD).

 The Company shall, subject to the provisions set out in Section 4, agree to release Reservists for attendance at Reserve Forces Training events where these take place on their normal working days.

 The Company shall, subject to the provisions set out in Section 5 agree to the release of all employees mobilised for Reservist duties.

 The Company will continue to treat the contracts of employment of employees mobilised for Reserve Service as operable throughout the period of such service and there will be no loss of continuous service or service related benefits

2. Types of Reservist


There are two main types of Reservist:

    • Volunteer Reservists – civilians recruited into the Royal Naval Reserves, Royal Marines Reserves, Army Reserve and Royal Auxiliary Air Force.
    • Regular Reservists – ex-regular servicemen who may retain a liability to be mobilised depending on how long they have served in the Armed Force

 The Reserve Forces Act 1996 also provides for other categories, such as:

    • Full Time Reserve Service -Reservists who wish to serve full time with regulars for a predetermined period in a specific posting
    • Additional Duties Commitment – part-time service for a specified period in a particular post
    • Sponsored Reserves – These are personnel employed by a contractor to provide a service to the Ministry of Defence (MoD).
    • High Readiness Reserves – These are Reserves, usually with a particular skill set, that are available at short notice (with written agreement from their employer)


3. Reserve Status Notification


Reservists are required to inform their employer that they are a member of the Reserve Forces and the specific force that they belong to. This is so that the Company can provide the appropriate level of support to the Reservist.  It also assists with resource planning during periods of leave e.g. training and/or mobilisation. The Company also recognises the additional skills and experiences that being a Reservist can bring to the Company and therefore it is useful for the Company to have an understanding of where these particular skills and experiences exist.

Reservist employees are also required to grant permission for the Ministry of Defence (MoD) to write directly to their employer. This is known as ‘Employer Notification’ and ensures the Company is made aware that the employee is a Reservist and the benefits, rights and obligations that apply.

 The MoD will issue written confirmation to the employer informing them the employee is a Member of the Reserve Forces. The letter will provide detail of mobilisation obligations and rights as an employee; rights as an employer; and details of the financial assistance available if an employee is mobilised. Where possible, it will also provide details of any annual training commitments. The MoD will also send a follow-up letter each year to confirm that the information held is still accurate.

 It is the responsibility of the Reservist to ensure their personal details are kept up to date e.g. if they change employer or leave their respective Reserve Force.

 In any circumstance, the Reservist will not be disadvantaged as a result of notifying the Company of their Reserve status.


 4. Training commitments and Time off


The Company recognises the importance of the training undertaken by Reservists that enables them to develop skills and abilities that are of benefit to their respective Reserve Force, the individual and the Company

Reservists are typically committed to 24-40 days training per year. Training tends to take place 1 evening per week, over various weekends throughout the year and one 2 week training period also known as ‘annual camp’. Training commitments vary but in most cases include:

    • Weekly training – most Reservists train at their local centre for around two-and-a-half hours, one evening a week.
    • Weekend training – all Reservists are expected to attend a number of training weekends which take place throughout the year.
    • Annual training – a 2 week annual training course sometimes referred to as ‘annual camp’. This may take place at a training establishment, as an attachment to a Regular Unit, a training exercise or a combination of any of these. Training normally takes place within the UK, although each year some Reservists train overseas.

 The Company is committed to granting additional paid leave of two weeks per year to Reservists specifically to enable them to attend training.

Additional unpaid leave or annual leave from the employee’s normal annual allocation of up to 10 days will be granted for short periods of training provided adequate notice is given and where such training cannot be undertaken in off-duty time. Attendance at weekend training which cannot be undertaken during off-duty will be subject to the same arrangements.

Line Managers will facilitate work rosters to allow attendance at annual camp and other training commitments (e.g. weekly or weekend training sessions) unless there are exceptional circumstances.

Reservist employees should give as much notice as possible of training commitments to allow appropriate planning for absences. Permission once given will not be rescinded unless there are exceptional circumstances.


5. Mobilisation

 Mobilisation is the process of calling Reservists into full time service with the Regular Forces, in order to make them available for military operations. The maximum period of mobilisation will depend on the scale and the nature of the operation and is typically no longer than 12 months.

 The Call-out papers for mobilisation are sent by post to the Company or sometimes delivered in person by the Reservist to their line manager. The documentation will include the call-out date and the anticipated timeline. Whenever possible, Defence aims to give at least 28 days’ notice of the date that a Reservist will be required to report for mobilisation, although there is no statutory requirement for a warning period prior to mobilisation.

A period of mobilisation comprises three distinct phases:

    • Medical and pre-deployment training;
    • Operational tour;
    • Post-operational tour leave

Line Managers should refer to the example Line Manager and Reservist Guidance document which accompanies this example policy for further information on the following actions:


    • Meet with Reservist to ensure all mobilisation paperwork completed (including pay, benefits & pension arrangements)
    • Make a claim for financial assistance as appropriate (see s.10 of policy)
    • Discuss any handover of work and return of equipment
    • Arrangements for keeping in touch
    • Refer to checklists in Line Manager and Reservist Guidance document

During mobilisation

    • Keep in touch with Reservist as arranged


    • Ensure both employer and reservist fulfill their return to work obligations (including reference to template letters)
    • After care and support requirements


6. Applying for Exemption/Deferral/Revocation


In all cases of mobilisation, the company will release the Reservist to report for duty unless there are exceptional circumstances, whereby the decision and reasoning will be explained to the Reservist.

In such circumstances line managers have the right to seek exemption, deferral or revocation if the Reservist’s absence is considered to cause serious harm to service delivery.

Definitions of ‘harm’ will vary from case to case, but may include;

    • loss of reputation, goodwill or other financial harm
    • impairment of the ability to produce goods or provide services
    • harm to the research and development of new products, services or processes (which could not be prevented by the granting of financial assistance under sections 83 and 84 of The Reserve Forces Act 1996).

Details of how to apply for exemption are included in the call-out pack. The application must reach the Adjudication Officer within 7 days of the Company receiving a call-out notice. If this timescale is not met, permission to make a late application will need to be obtained from the Adjudication Officer. The Reservist also has the right to apply for exemption or deferral if the call-out papers arrive at a difficult time.

If an unsatisfactory decision is received following the application for a deferral, the Company can appeal for a hearing by the Reserve Forces Appeals Tribunal. Appeals must reach the Tribunals Secretary within 5 days receipt of written notice of the decision. If the tribunal rejects the application for exemption or deferral, the Company will be required to release the Reservist for mobilisation.


7. Treatment of Terms and Conditions during mobilisation

The Company will continue to treat the contracts of employment of employees mobilised for Reserve Service as operable throughout the period of such service and there will be no loss of continuous service or service related benefits


The MoD will assume responsibility for the Reservist’s salary for the duration of their mobilisation. They will pay a basic salary according to the Reservist’s military rank. If this basic element is less than the Reservist receives from the Company, it is the Reservist’s responsibility to apply to the MoD for the difference to ensure that they suffer no loss of earnings. This is known as a Reservist Award.

 Where mobilisation occurs the employee will be given special unpaid leave of absence.

The Company is not required to pay the Reservist’s salary during the period of mobilisation.


 Contractual benefits that are suspended by the Company during mobilisation can be claimed by the Reservist as part of their Reservist Award. Example benefits include:

    • Health insurance
    • Life insurance
    • Company car

The Line Manager and Reservist should discuss benefit arrangements during the pre-mobilisation meeting. This should cover those benefits which will be suspended and for any continuing benefits, arrangements should be made as to how these are paid.


 If the Reservist is a member of the Company pension scheme and the employer suspends the employer contribution, and the Reservist chooses to remain within it, then the MoD will make the employer contributions for the period of mobilisation, as long as the Reservist continues to make their personal contributions.

 Annual Leave

Reservists should be encouraged to take any accrued annual leave before mobilisation. The Company is not obliged to accrue annual leave for a Reservist employee during the period of mobilisation. Reservists accrue annual leave with the MoD whilst they are in full time service. When they demobilise, Reservists are entitled to a period of post-operational leave (POL). During this period they will continue to be paid by the MoD.


A Reservist’s employment cannot be terminated on the grounds of their military duties or their liability to be mobilised. To do so would be a criminal offence under s.17 of The Reserve Forces (Safeguarding of Employment) Act 1985.

Reservists can be included in the redundancy pool if this is necessary due to a downturn in business or closure of a department. However, all employees should be treated consistently, and redundancy criteria should not discriminate against Reservists on the grounds of their Reserve service or call-up liability.

 Sick Pay

During the period of mobilisation the Reservist will continue to accrue any rights to service-related Company sick pay.  Should a Reservist become sick or injured during mobilisation they will be covered by Defence Medical Services and any financial assistance will continue to be received (including pay) until demobilised. If the sickness or injury continues and this results in early demobilisation, the Reservist will remain covered by Defence until the last day of paid military leave.

After this time The Reservist will be covered by the Company sickness arrangements (in line with local policy).

If the Reservist becomes ill post mobilisation, and a notional return to work date has been agreed, they will be covered by the Company Sickness arrangements (in line with local policy).


8. Return to work

Both the Reservist and their employer have obligations under The Reserve Forces (Safeguarding of Employment Act) 1985 regarding the return to work process


The Reservist must write to their employer by the third Monday after their last day of military service making their request to return to work and suggesting a date which should fall within 6 weeks of their last day of full-time service .This letter formally starts the return to work process.

They are also encouraged to informally contact the employer to discuss their return to work at the earliest opportunity, whether via a letter, a meeting or a telephone call. The formal application must be made in writing for it to be valid under the Act.

 If a Reservist is not happy with the offer of alternative employment they must write to the employer stating why there is reasonable cause for them not to accept it. If a Reservist believes that an employer’s response to their application denies their rights under the Safeguard of Employment Act 1985, an application can be made to a Reinstatement Committee for assessment. This committee will consider the Reservist’s application and can make an order for reinstatement and/or compensation.


The Employer has an obligation under Reserve Forces (Safeguarding of Employment) Act 1985 to reinstate the Reservist, where possible to their former role, and if not, to a mutually acceptable role on the same terms and conditions prior to mobilisation.

The Reservist should be reinstated within 6 weeks of the last day of their full-time service. They must be reinstated for a minimum period of 13, 26 or 52 weeks, depending on their length of service prior to mobilisation.

 Sometimes Reservists may need refresher training when they return to work, or be given time to familiarise themselves with processes and procedures in the workplace. Financial assistance may be available for retraining if it is required as a direct result of their mobilisation, although applications cannot be made for training courses that would have taken place anyway. Evidence of costs will be required in addition to evidence that the Reservist could not reach the required standard by any other means, such as workplace experience.


9. Aftercare

A Reservist returning to work will benefit from a smooth re-integration into the workplace/team. The following should be considered as part of this process:

    • The need to update on changes and developments in the Company.
    • The need to offer specific refresher training where it is sought/considered necessary.
    • Where the job duties have changed since mobilisation a period of skills training may be required to assist with new aspects of the job.
    • Whether the reservist can meet up with colleagues informally or socially before or after return to work to prevent any feeling of dislocation, if this is sought.
    • Reasonable time off to seek therapeutic treatment if required.

 Performance Review

 Line managers who carry out Performance Review meetings with a Reservist should be aware that Reserve Forces activities undertaken by an individual (either through training or mobilisation) bring essential skills into the workplace such as leadership, communication, team working and organisational ability, which ultimately lead to improved performance in the workplace.

10. Financial Assistance


Financial assistance for employers in the event of an employee who is a Reservist being mobilised is governed by the Reserve Forces (Call out and recall) (Financial Assistance) Regulations 2005. These cover additional costs above the normal earnings of the called-up Reservist associated with replacing that employee. There are 3 types of award available:

 One-off costs

    • Agency fees, if a recruitment agency or employment agency is used to find a temporary replacement; or Advertising costs
    • No financial cap on claims, but any claim must be supported by relevant documentation

 Recurring costs

    • Overtime costs, if other employees work overtime to cover the work of the Reservist [by the amount that such costs exceed earnings of the Reservist]
    • Costs of temporary replacement [by the amount that such costs exceed earnings of the Reservist]

The maximum claim available is £110 per day (£40,000 per annum). Claims can be made for every normal working day that the Reservist is away on service. An application for one-off costs and recurring costs must be made within 4 weeks of the end of full time Reservist service.

Training award

If a returning Reservist has to undertake additional training as a direct result of their mobilisation (routine training excluded), then the Company can make an application for the financial assistance.

11. Further information

 Further sources of guidance and information can be obtained from the following:

    • Defence Relationship Management

Helpline: – 0800 389 5459. This is a free telephone helpline open during office hours where advice and guidance can be obtained on training, mobilisation and employment issues.


Supporting Army Cadets Mental Health

In 2021 army veteran Darren learned that a number of Army Cadets had committed suicide. He approached Major Alison Campbell of the Army Cadets and offered to create a Mental Health Journal/Workbook. Utilising all he has learned from his own Mental Health Journals SITREP

“Time to get with the programme!”

In 2019 the DVSA added a new guidance page to the site – Manage your MOT centre

The move marked a significant shift in how DVSA regulates MOT Stations, and now, Vehicle Test Station Managers must have systems, policies and checks in place to meet the strict standards DVSA expects. Heavy sanctions and penalties have been put in place to ensure compliance.

DVSA actively encourages using a “third party” AEC (Authorised Examiner Consultant) to help maintain standards and manage your Vehicle Test station.

Appointing an AEC gets you ‘off the starting grid’ with DVSA as it demonstrates you are proactively managing your MOT business and will help you maintain (or gain) a green RAG rating.


Local Authorities and Emergency Services

Transport and fleet departments that don’t have the time to oversee the standards, procedures and compliance at every site.

Dealerships and Franchise Compliance Audits

Whether you have many sites or a few that you don’t have the time to oversee the standards, procedures and compliance at every site.

Manager and Tester Training

MOT training centre to offer Level 2 MOT Tester Training – Class 4&7, Level 3 MOT Manager Training and Annual Training and Assessment for current testers. (* based on IMI/DVSA websites)

Here’s how affordable saving time and worry and remaining compliant with DVSA legislation is.

Veterans, Armed Forces leavers and members of the AFC recieve a discount.

Armed Forces Covenant