So you have a shiny new mobile phone, you now need to re-pair the DVSA Authenticator app to your new mobile. To pair a new app, you should follow these steps:

 

  • Sign into MTS using email authentication
  • Go to ‘My Profile’, Click ‘Set Up Authentication App’
  • When prompted to enter a six digit code
  • Click ‘sign in via email’ – this is shown below the box to enter the six digit code. User is then sent a code to enter before signing in again,
  • Once signed in go to ‘My Profile’ once again
  • Click ‘Set Up Authentication App’
  • The user will then be prompted to scan a QR code with their new phone and set up the app.

Once set up the user can then authenticate using their new app or device.