If you’re rated red on your Tester RAG rating system, don’t go into panic mode! It doesn’t necessarily mean a visit from DVSA. What you and your Site Manager should now do is look at the situation – try to work out why your RAG has changed – look carefully at TQI and TL reports – has anything changed recently? Going forward monitor the situation monthly – if there was no apparent reason, it’s likely all will return to normal shortly. (Read More)

Each tester has their own RAG rating on their testing service profile. In line with GDPR, the info is for ‘their eyes only’ and unavailable to Managers. However, the standard best practice is that the testers share the information so that managers know the risk attached to their testers and can record the information. (Read More)

So you have a shiny new mobile phone, you now need to re-pair the DVSA Authenticator app to your new mobile. To pair a new app, you should follow these steps:   Sign into MTS using email authentication Go to ‘My Profile’, Click ‘Set Up Authentication App’ When prompted to enter a six digit code Click ‘sign in via email’ – this is shown below the box to enter the six digit code. User is then sent a code to enter before signing in again, Once signed in go to ‘My Profile’ once again Click ‘Set Up Authentication App’ The user will then be prompted to scan a QR code with their new phone and set up the app. Once set up the user can then authenticate using their new app or device. (Read More)

All MOT testers need to have completed their three hours of annual MOT Tester training training before 31st March each year. In our experience, it will help your stress levels no end if you if you complete the majority of the training before the end of January each year! (Read More)

The DVSA requires all MOT Testers to complete a minimum of three hours of training each year between 1st April and 31st March. (Read More)